BUSINESS PROCESS RE-ENGINEERING
Fees : US$ 700 to cover tuition, training materials, snacks and lunch only.
Business processes are a set of interrelated activities which are used to produce and deliver
goods and services to customers. The efficiency of business processes contributes to a very
large extent, to producing high quality goods and services. The opposite is true.
In turn ,the higher the quality of goods and services ,the higher the levels of customer
satisfaction. Inturn , the higher the customer loyalty levels hence revenues earned by the
organisation. Thus efficient business processes makes good business sense.
WHO SHOULD ATTEND?
★ Senior and Middle managers (Intrapreneurs) in public and private enterprises responsible for policy formulation and implantation,
★ Programme/Project Managers;
★ Production managers;
★ Marketing and Sales managers.
HOW PARTICIPANTS WILL BENEFIT
At the end of the course ,participants will be able to:
★ Contextualising BRP in your organisation,
★ Comprehensive methodology for analysing current business processes,
★ Design and effective implementation of reengineered business processes:
★ How to monitor and evaluate re-engineered business processes
★ BPR Concept and methodology
★ Efficiency and effectiveness analysis of BPR
★ Creative design thinking;
★ Firm Growth Model Analysis;
★ Closed and Open innovation strategy;
★ Monitoring and evaluation methodologies for re-engineered business processes.